Transportation Specialist I, ROC

• Communicate with external customers (Carriers, Vendors/Suppliers, Shippers, Drivers) and internal customers (Amazon sites, business teams and stakeholders) • Maintain high-standards of quality and productivity standards in all transactions or conversations • Must be able to understand the size of problem and systemically escalate problems to the relevant owners and teams and follow through the closure of the issues • Core responsibilities include working with Amazon Internal tools, MS Outlook, Word and Excel • Must be able to quickly understand the business impact of the trends and make decisions in the best interest of customers and the organization based on available data. • Work within various time constraints to meet critical business needs • The organizational support runs across rotational shifts (24*7, 365 days) to support NA and EU regions. Candidates are expected to be flexible with such requirements while there are reasonable accommodations for employees with special circumstances. BASIC QUALIFICATIONS - Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics PREFERRED QUALIFICATIONS - Knowledge of Excel

Amazon is a global technology company operating in e-commerce, cloud computing (AWS), digital streaming, advertising and artificial intelligence. Its India operations span development centres in Bengaluru, Hyderabad, Chennai, Pune, Gurugram and Mumbai, covering retail technology, AWS infrastructure, Alexa, advertising, payments and supply-chain systems.