Director of Quality

About CertifyOS CertifyOS is building the data infrastructure that powers modern healthcare. Today, healthcare organizations rely on fragmented and outdated provider data. This creates unnecessary administrative work, regulatory risk, and higher costs across the system. We’re solving that problem. Our API-first platform automates provider licensing, enrollment, credentialing, and network monitoring by connecting directly to hundreds of primary data sources. We help healthcare organizations maintain accurate, compliant, and reliable provider networks at scale. Our vision is simple: One API. One provider ID. Frictionless provider data. We’re backed by leading investors and built by a team with deep experience in provider data systems. At CertifyOS, we value authenticity, accountability, collaboration, results, and openness to feedback. We’re building a high-ownership team focused on solving real infrastructure problems that impact millions of patients. About the role Quality is the job. The Director of Quality Operations is accountable for the quality of everything CertifyOS delivers: the accuracy of the provider data we build, the work our teams do to build it, and the healthcare outcomes that depend on both, from health plans trusting that every credentialed provider is verified to members reaching the right clinician. You will lead a central quality team that audits our own work every day, and you will use what it finds to raise quality at scale: measuring it, finding root causes, and changing workflows and technology so that errors are prevented rather than caught. We want someone who obsesses over quality and runs on data, and who does more than recognize what good looks like. You will know how to drive it, and you will have done so before. Alongside that, you will own CertifyOS's NCQA compliance and delegation oversight, and be the credentialing expert in front of senior client stakeholders. This is an operating role, so you will be accountable for the daily thr