DBSVerified
Associate,Team Lead, Customer Service, Contact Centre-Planning/Monitoring, Consumer Banking, Technology and Operations
- Salary
- ₹15–30 LPA
- Location
- Pune, India
- Level
- Senior
- Experience
- Senior · 10+ years
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About the company & role
10+ years experience in operations, WFM, analytics, or project management in contact centers; Bachelor's degree; proficiency in MS Excel and VBA macros; experience with WFM tools like Verint or Nice IEX.