Fortive CorporationVerified
Customer Support & Call Centre Operations Analyst
- Salary
- ₹15–30 LPA
- Location
- India
- Level
- Senior
- Experience
- Senior
Verified direct application link, checked by Astra
About the company & role
Bachelor's degree in Business, Commerce, Engineering, Statistics, Information Systems or related; 5+ years contact centre operations, WFM, MIS, Analytics or Zendesk administration; Zendesk admin experience; advanced Excel, Power BI/Tableau, SQL; contact centre platforms like Five9, Genesys Cloud, NICE CXone.