Senior Manager - Program Management

The role: As part of the R&D Ops team, the Sr. Manager, Launch Readiness be partnering with Product, Engineering, and GTM teams to ensure a consistent, scalable framework for taking products from readiness through launch. This role will lead a team and report to the Sr. Director, R&D and Ops. The biggest impact will come from someone who can build a process from the ground up, not just operate within an existing one — someone with a strong understanding of operational readiness and has worked closely with GTM functions such as Marketing, Sales, Technical Resources, Professional Services, and Support. The ideal candidate can fearlessly jump into ambiguity, quickly assess business needs, identify gaps in process or content, and turn problem statements into prioritized, well-executed plans.  Prior experience operating in global, cross-functional, collaborative environments — ideally within a product organization — will provide the foundation to succeed in this dynamic, high-impact position, which also carries direct people leadership responsibility. This is a hybrid role, based in office 3 days per week, with quarterly travel to India (optional). What you’ll do: Design, build, and own the Launch Readiness process end-to-end — establishing the framework, milestones, and governance that don’t yet exist today, and scaling it into a durable, org-wide operating model. Lead and develop a team, setting direction and building out the function’s structure and responsibilities. Work with functional business owners to rapidly assess business needs, define options, and translate requirements into deliverables and timelines. Develop and manage detailed plans that account for requirements, constraints, dependencies, and resources across cross-functional readiness efforts. Drive successful execution of deliverables against milestones and objectives while managing scope, schedule, and quality. Provide structure and process without compromising execution speed. Work within a matri