Swiggy

Bengaluru

Assistant Manager – CX & Ops (Travel Category) About CREW CREW is Swiggy's premium travel concierge, built to take the stress out of planning and traveling for busy professionals. Instead of leaving customers to stitch together flights, hotels, visas and on-ground logistics across five different apps, CREW brings it all into one place - backed by real people, powered by AI. What sets CREW apart: Member-only hotel rates: Negotiated prices on domestic and international stays 24×7 on-trip assistance: A concierge that stays live from planning to landing Deep destination expertise: From the best activities to currency exchange to making the most of every day at the destination One stop shop: Hotels, flights, visas, trip planning, forex, cabs and insurance - all in one place, so there's no juggling five platforms for one trip By combining human expertise with seamless service delivery, CREW lets customers focus on the reason they're traveling - work, family or leisure - while we handle the details before, during and after the trip. About the Role: We are looking for a dynamic and execution-focused Assistant Manager - Cx & Ops (Travel Category) to run day-to-day delivery on the Travel Desk. You will lead a team of Crew Captains who plan, book and coordinate trips for premium users, and you will own the outcome on your team: that the trip we promised is the trip the customer actually gets. This is a hands-on, delivery-side ops role. On any given day you are on the floor - unblocking a Captain mid-mission, chasing a hotel or DMC for a confirmation that hasn't landed, rebalancing load across the shift, and stepping in yourself on the trips that need a sharper hand. You'll report to the Senior Manager - Travel & Ops, work to the desk's SOPs and escalation ladder, and be the person who spots where they break in practice and pushes the fix. CREW is early, and much of how the Travel Desk works is still being written. You won't be handed a finished playbook - you'll be one of the

Other₹12–23 LPAPosted 17 days ago

Solution Train Manager

Zeta

Hyderabad

About Zeta Build the future of banking. Zeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences. Our impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in 2025. Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including: 1. Tachyon, our cloud-native banking stack built for population-scale systems 2. Cipher, our unified authentication platform for secure, high-volume banking environments 3. Digital Credit as a Service, enabling banks to launch credit lines on UPI 4. Elena, our intelligent and conversational AI platform for banking. 5. Pixel, India’s first digital-native credit card, launched in partnership with HDFC Bank, for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024. 6. Sparrow, the leading card experience for non-prime cardholders in the US …and more across cards, payments, lending, and core banking. We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Rein

Other₹12–23 LPAPosted 17 days ago

Onboarding Operations Specialist 1

Twilio

Remote - Colombia

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Onboarding Operations Specialist (L1) About the job Twilio is seeking an Onboarding Operations Specialist (L1) to join our global Onboarding and Compliance team. In this role, you will work directly with customers and internal teams to support Toll-Free Verification onboarding, ensuring adherence to carrier and regulatory requirements. This entry-level role focuses on guiding customers through verification, assessing business legitimacy, and identifying risks to ensure a secure and compliant onboarding process. You will also contribute to improving operational workflows and upholding industry standards. The Onboarding and Compliance team plays a vital role in maintaining trust and reliability in Twilio’s ecosystem by safeguarding against fraudulent activity and streamlining the onboarding experience. Your work will help businesses navigate the verification process efficiently while ensuring compliance. Responsibilities In this role, you’ll: Review ve

Other₹15–30 LPAPosted 17 days ago

Fast Track Operations Specialist 2

Twilio

Remote - Colombia

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Fast Track Onboarding Specialist (L2). About the job Twilio is seeking a Fast Track Operations Specialist to join the team that runs Twilio’s personalized onboarding team globally. This role will work directly with customers to help them onboard A2P their A2P numbers with 1:1 customer engagement. Fast Track Onboarding Specialists are the personalized onboarding experts under the A2P onboarding org. The Fast Track onboarding team is a key part of Twilio’s Super Network, whose mission is to provide strategic customers with solutions to assist them with SLA driven go to market times solutions. Responsibilities In this role, you’ll: Provide personalized onboarding support for customers who sign up for our Fast Track Packages. Help Fast Track customers solve existing onboarding issues through engagement that meets their onboarding demands. Able to provide compliance guidance for all A2P products. Manage Onboarding SLAs and credit utilization for each prod

Other₹15–30 LPAPosted 17 days ago

Phone Numbers Operations Specialist 1

Twilio

Remote - Colombia

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Product Operation Specialist 1. About the job Twilio is seeking a Product Operations Specialist I to support our Porting and Hosting Operations—a key component of Twilio’s Global Number Management team. This role ensures customers can seamlessly port phone numbers, manage number hosting, and experience reliable service during transitions. You’ll work across carrier networks, internal tools, and product teams to troubleshoot, coordinate, and optimize porting workflows at scale. The Level 1 role is an entry-level position ideal for someone who is detail-oriented, process-driven, with excelsior customer servicing skills and excited to work at the intersection of product, operations, and telecom. This position plays a vital role in ensuring Twilio’s phone number experience remains best-in-class. Responsibilities In this role, you’ll: Wear the Customer’s Shoes : Champion the customer experience by managing inbound porting requests with care, urgency, and

Other₹15–30 LPAPosted 17 days ago

Senior Manager - User Experience : F&E

Meesho

Bangalore, Karnataka

About the Team You will join the Fulfilment and Experience (F&E) team at Meesho. F&E is the operational and technological backbone powering India’s most cost-efficient, reliable, and scalable e-commerce network, serving 100M+ monthly active users. From disintermediating traditional logistics through Valmo (Meesho’s unbundled micro-entrepreneur supply platform) to driving zero-commission seller enablement and real-time speed platforms, F&E operates at the intersection of deep systems thinking, network engineering, and structural innovation. We solve industry-defining supply chain problems at a scale that few companies globally can match. About the Role This role offers a direct mandate to reshape a function that touches every single Meesho order, with full autonomy over team structure, roadmap, and how you solve the problem. It also gives you a seat at the table with senior leadership on one of Meesho's most visible 2-year bets, while allowing you to work at the intersection of scale (India's largest value e-commerce platform) and zero-to-one building.

Other₹12–23 LPAPosted 17 days ago

CST - Associate - Social CST

Paytm

Noida, Uttar Pradesh

About Us: Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants, and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma. About the team: Social CST Team comprises service associates who help customers through their journey on Paytm, help them have a good experience of Paytm services. About the role: Candidate has to handle concerns and complaints raised by the customers on day-to-day basis on multiple social media platforms and make sure the daily task is being closed within the defined TAT with good customer experience. Expectations/ Requirements: ● Resolving day-to-day queries of the merchants via chat/call. ● Oversee day-to-day management of campaigns and ensure brand consistency. ● Ensure brand consistency in copy through tone, voice, and terminology. ● Supervise all aspects of social media interaction between customers and the company, and ensure a positive customer service experience. ● Developing and implementing a timeline to achieve targets. ● Previous experience in team handling Chat/email Support. Superpowers/ Skills that will help you succeed in this role: ● High level of drive, initiative, and self-motivation ● 1+ years’ experience in social media escalations management ● Exceptional multi-tasking skills ● Strong problem-solving skills Educational Qualification: Any Graduate.

Other₹10–20 LPAPosted 18 days ago

Facilitator & Coordinator Analyst

HighRadius

Hyderabad, Telangana, India

About Us: HighRadius, a renowned provider of cloud-based Autonomous Software for the Office of the CFO, has transformed critical financial processes for over 800+ leading companies worldwide.Trusted by prestigious organizations like 3M, Unilever, Anheuser-Busch InBev, Sanofi, Kellogg Company, Danone, Hershey's, and many others, HighRadius optimizes order-to-cash, treasury, and record-to-report processes, earning us back-to-back recognition in Gartner's Magic Quadrant and a prestigious spot in Forbes Cloud 100 List for three consecutive years. With a remarkable valuation of $3.1B and an impressive annual recurring revenue exceeding $100M, we experience a robust year-over-year growth of 24%. With a global presence spanning 8+ locations and a recent addition in Poland, we're in the pre-IPO stage, poised for rapid growth. We invite passionate and diverse individuals to join us on this exciting path to becoming a publicly traded company and shape our promising future. Job Summary: The Analyst or Senior Analyst will be responsible for designing and delivering impactful learning solutions that build internal product capability, drive organizational effectiveness, and enable talent readiness. This role involves strategic planning, instructional design, LMS/LXP knowledge, facilitation, stakeholder engagement, and leveraging analytics to measure learning impact. The candidate will play a key role in creating personalised learning and career pathways aligned with organizational priorities, lead enrollment on the open learning calendar must be well organized, detail oriented and possess excellent communication skills. Key Responsibilities: Develop and implement a comprehensive learning strategy aligned with organizational goals and objectives ● Conduct Training Needs Analysis to identify skill gaps and develop targeted training programs ● Engage with stakeholders, including Leaders, Managers and ICs to understand their learning needs and map it with business metrics ● Lead th

Other₹10–20 LPAPosted 18 days ago

Captain 2

Swiggy

Bengaluru

What sets CREW apart: Member-only hotel rates: Negotiated prices on domestic and international stays 24×7 on-trip assistance: A concierge that stays live from planning to landing Deep destination expertise: From the best activities to currency exchange to making the most of every day at the destination One stop shop: Hotels, flights, visas, trip planning, forex, cabs and insurance - all in one place, so there's no juggling five platforms for one trip By combining human expertise with seamless service delivery, CREW lets customers focus on the reason they're traveling - work, family or leisure - while we handle the details before, during and after the trip. About the Role: We are looking for a Captain to be the front line of the Travel Desk - the person a premium member is actually talking to when they plan, book or need help on a trip. You'll sit within one of our specialist teams - Flights, Domestic Trip Planning, International Trip Planning, Stays, Booking Ops, or On-Trip Assistance - and own your queries and missions end to end, from the first conversation to the trip actually happening the way it was promised. This is a hands-on, execution-heavy role. On any given day you're building an itinerary, closing a booking, chasing a hotel or vendor for a confirmation, or talking a traveler through a change mid-trip. You'll report to the Assistant Manager - Cx & Ops, work to the desk's SOPs and escalation ladder, and be expected to know when something needs to be escalated versus solved on the spot. You're measured on getting members to book with us, and on making sure the trip they get matches the trip they were sold. We're looking for someone who's genuinely passionate about travel and knows what actually breaks on the ground - someone with a strong ops mindset, a bias for action, and the taste to make a CREW trip feel different from a booking confirmation. Key Responsibilities: Own your queries and missions end to end - understand what the member needs, plan and pric

Other₹12–23 LPAPosted 18 days ago

Events Operations Specialist

SpotDraft

SpotDraft HQ, Bengaluru

About SpotDraft SpotDraft is on a mission to help legal and business teams move faster, together. Our AI-powered contracting platform is redefining how companies manage contracts, and our story deserves to be told in creative, human, and memorable ways. We are looking for an organized, detail-oriented Event Operations Specialist to own the coordination and operational execution of SpotDraft's events. This is an inside role focused on planning, systems, and seamless delivery — you'll ensure every event, virtual or on-site, runs smoothly from the first logistics checklist to the final wrap-up. What You'll Do Own end-to-end operational coordination for virtual and on-site events, including scheduling, run-of-show planning, and vendor and venue coordination. Manage platform setup and technical logistics for virtual events (Zoom, Hopin, Airmeet, Goldcast, or similar), ensuring smooth execution from setup through live delivery. Coordinate logistics planning for on-site events — venue requirements, shipping, vendor timelines, and day-of operational checklists — working closely with on-ground teams and partners. Maintain and manage the events calendar, tracking timelines, deliverables, and dependencies across all planned events. Coordinate swag and promotional inventory, ensuring accurate stock, timely procurement, and on-time delivery to event locations. Maintain accurate budgeting and expense documentation for all events. Serve as the operational point of contact for internal stakeholders and external vendors, ensuring clear communication and timely issue resolution. Build and maintain SOPs and checklists to standardize event operations and improve efficiency over time. What We're Looking For 2–4 years of experience in event coordination, event operations, or logistics planning (B2B SaaS experience is a plus). Strong organizational skills with the ability to manage multiple moving parts and timelines simultaneously. Excellent attention to detail, especially around logisti

Other₹10–20 LPAPosted 18 days ago

Manager - User Experience : F&E

Meesho

Bangalore, Karnataka

About the Team You will join the Fulfilment and Experience (F&E) team at Meesho. F&E is the operational and technological backbone powering India’s most cost-efficient, reliable, and scalable e-commerce network, serving 100M+ monthly active users. From disintermediating traditional logistics through Valmo (Meesho’s unbundled micro-entrepreneur supply platform) to driving zero-commission seller enablement and real-time speed platforms, F&E operates at the intersection of deep systems thinking, network engineering, and structural innovation. We solve industry-defining supply chain problems at a scale that few companies globally can match. About the Role This role offers a direct mandate to reshape a function that touches every single Meesho order, with full autonomy over team structure, roadmap, and how you solve the problem. It also gives you a seat at the table with senior leadership on one of Meesho's most visible 2-year bets, while allowing you to work at the intersection of scale (India's largest value e-commerce platform) and zero-to-one building.

Other₹12–23 LPAPosted 18 days ago

Sr associate - Deal desk, Global Revenue Services

InMobi

Bangalore

InMobi Advertising is a global technology leader helping marketers win the moments that matter. Our advertising platform reaches over 2 billion people across 150+ countries and turns real-time context into business outcomes, delivering results grounded in privacy-first principles. Trusted by 30,000+ brands and leading publishers, InMobi is where intelligence, creativity, and accountability converge. By combining lock screens, apps, TVs, and the open web with AI and machine learning, we deliver receptive attention, precise personalization, and measurable impact. Through Glance AI, we are shaping AI Commerce, reimagining the future of e-commerce with inspiration-led discovery and shopping. Designed to seamlessly integrate into everyday consumer technology, Glance AI transforms every screen into a gateway for instant, personal, and joyful discovery. Spanning diverse categories such as fashion, beauty, travel, accessories, home décor, pets, and beyond, Glance AI delivers deeply personalized shopping experiences. With rich first-party data and unparalleled consumer access, it harnesses InMobi’s global scale, insights, and targeting capabilities to create high impact, performance driven shopping journeys for brands worldwide. Recognized as a Great Place to Work, and by MIT Technology Review, Fast Company’s Top 10 Innovators, and more, InMobi is a workplace where bold ideas create global impact. Backed by investors including SoftBank, Kleiner Perkins, and Sherpalo Ventures, InMobi has offices across San Mateo, New York, London, Singapore, Tokyo, Seoul, Jakarta, Bengaluru and beyond. At InMobi Advertising , you’ll have the opportunity to shape how billions of users connect with content, commerce, and brands worldwide. To learn more, visit www.inmobi.com Who we are What do we do?     InMobi Group’s mission is to power intelligent, mobile-first experiences for enterprises and consumers. Its businesses across advertising, marketing, data and content platforms are shaping con

Other₹10–20 LPAPosted 18 days ago

CST - Executive - Paytm Travel (Flights)

Paytm

Noida, Uttar Pradesh

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role: We are seeking a highly motivated Associate for Customer Experience within our CST Business. The ideal candidate ensures a seamless and positive experience for our customers booking through our platform. Responsibilities: 1) Customer Experience: - Ensure exceptional customer service across all channels (phone, email, chat, social media). - Handle escalated customer issues and complex inquiries. - Identify and address trends in customer complaints and feedback. - Proficiency in using CRM software and other customer service tools. Proactively identify opportunities to improve the customer experience. 2) Operational Excellence: Implement process improvements and best practices to enhance team productivity and customer satisfaction. Collaborate with other departments (e.g., product, engineering, growth and finance) to resolve customer issues and improve the platform. Stay up to date on industry trends and best practices in customer service. Qualifications: Collaborate with other departments to resolve customer issues and improve the platform. Strong expertise with GDS tool(Amadeus , Galileo) Understanding of ticketing , refunds , Cancellation , Reissue , PNR check Candidates preferred from flights / aviation industry Stay up to date on industry trends and best practices in customer service. Why Join Us: 1. A collaborative output driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell opportunities3. A solid 360 feedback from your peer teams on your support of their goals4. Respect, that is earned, no

Other₹10–20 LPAPosted 18 days ago

Sr associate - Deal desk, Global Revenue Services

InMobi

Bangalore

InMobi Advertising is a global technology leader helping marketers win the moments that matter. Our advertising platform reaches over 2 billion people across 150+ countries and turns real-time context into business outcomes, delivering results grounded in privacy-first principles. Trusted by 30,000+ brands and leading publishers, InMobi is where intelligence, creativity, and accountability converge. By combining lock screens, apps, TVs, and the open web with AI and machine learning, we deliver receptive attention, precise personalization, and measurable impact. Through Glance AI, we are shaping AI Commerce, reimagining the future of e-commerce with inspiration-led discovery and shopping. Designed to seamlessly integrate into everyday consumer technology, Glance AI transforms every screen into a gateway for instant, personal, and joyful discovery. Spanning diverse categories such as fashion, beauty, travel, accessories, home décor, pets, and beyond, Glance AI delivers deeply personalized shopping experiences. With rich first-party data and unparalleled consumer access, it harnesses InMobi’s global scale, insights, and targeting capabilities to create high impact, performance driven shopping journeys for brands worldwide. Recognized as a Great Place to Work, and by MIT Technology Review, Fast Company’s Top 10 Innovators, and more, InMobi is a workplace where bold ideas create global impact. Backed by investors including SoftBank, Kleiner Perkins, and Sherpalo Ventures, InMobi has offices across San Mateo, New York, London, Singapore, Tokyo, Seoul, Jakarta, Bengaluru and beyond. At InMobi Advertising , you’ll have the opportunity to shape how billions of users connect with content, commerce, and brands worldwide. To learn more, visit www.inmobi.com Who we are What do we do?     InMobi Group’s mission is to power intelligent, mobile-first experiences for enterprises and consumers. Its businesses across advertising, marketing, data and content platforms are shaping con

Other₹10–20 LPAPosted 18 days ago

Senior Manager- Category

Swiggy

Bengaluru

Senior Manager - Travel & Ops Bangalore (On-Site) About CREW: CREW is Swiggy's premium travel concierge, built to take the stress out of planning and traveling for busy professionals. Instead of leaving customers to stitch together flights, hotels, visas and on-ground logistics across five different apps, CREW brings it all into one place - backed by real people, powered by AI. What sets CREW apart: ● Member-only hotel rates: Negotiated prices on domestic and international stays ● 24×7 on-trip assistance: A concierge that stays live from planning to landing ● Deep destination expertise: From the best activities to currency exchange to making the most of every day at the destination ● One stop shop: Hotels, flights, visas, trip planning, forex, cabs and insurance - all in one place, so there's no juggling five platforms for one trip By combining human expertise with seamless service delivery, CREW lets customers focus on the reason they're traveling - work, family or leisure - while we handle the details before, during and after the trip. About the Role: We are looking for a dynamic and execution-focused Senior Manager – Travel & Ops who will lead the Travel Desk: The team of Team Leads and Crew Captains who plan, book and coordinate every trip CREW delivers. This is a delivery-side ops role. Your job is that the trip we promised is the trip the customer actually gets - every time, at premium standards. CREW is early, and much of how the Travel Desk works is still being written. We'd like you to write our next growth chapter: The SOPs, the escalation ladder, the quality bar, the shift model, the way work moves between our AI concierge and our Captains. You'll carry GMV and conversion targets, but you'll hit them by building a delivery engine that's consistent and fast. We're looking for someone from a genuine travel background - OTA, travel agency, DMC, or premium concierge - who has planned trips themselves and knows what actually breaks on the ground. You'll be lea

Other₹12–23 LPAPosted 18 days ago

Delivery Director

HighRadius

Hyderabad, Telangana, India

About Highradius HighRadius provides a single Agentic AI platform for the Office of the CFO. It integrates 180+ agents that orchestrate end-to-end processes across Order-to-Cash, Close Reconciliation, Consolidation Reporting, Accounts Payable, B2B Payments, and Treasury. HighRadius guarantees operational KPI improvements by mapping them to specific agents on the platform. With a 3-6 month go-live period, HighRadius drives value creation at 1300+ enterprises such as 3M, Unilever, Bristol-Myers Squibb Company, Red Bull, Lufthansa, and more. HighRadius has been consistently recognized as a market leader by Gartner, IDC, and Forrester. Job description Role: Associate Director/Director mid-market Consulting Summary: This incumbent will play a key leadership role on the consulting team by building effective client relationships, managing multiple complex projects to completion and developing a high performing team. This role will be a trusted adviser to our customers to deliver the highest customer satisfaction. The ideal candidate will thrive in a fast-paced environment and is able to continually improve our methodology and develop best in class processes. S/he will be a dynamic leader that fosters a collaborative environment and has a track record of rallying teams to success. This is a highly visible and complex role since the candidate will be the senior point of contact and work with executives and users across the entire organization. The successful candidate must be a strong leader, extremely well organized, detail-oriented, quality-minded and possess excellent written and verbal communication skills. Responsibilities: Manage a portfolio of up to 10-15 business transformation enterprise projects or couple of strategic engagements of varying complexity at any given time. Lead the implementation services consulting for assigned clients Implementation scoping, estimating and contract reviews Work with cross departments (sales, product management, customer value,

Other₹10–20 LPAPosted 18 days ago

Functional Consultant (M&A)

HighRadius

Hyderabad, Telangana, India

About Us: HighRadius provides a single Agentic AI platform for the Office of the CFO. It integrates 180+agents that orchestrate end-to-end processes across Order-to-Cash , Close Reconciliation, Consolidation Reporting , Accounts Payable , B2B Payments , and Treasury . HighRadius guarantees operational KPI improvements by mapping them to specific agents on the platform. With a 3-6 month go-live period, HighRadius drives value creation at 1300+ enterprises such as 3M, Unilever, Bristol-Myers Squibb Company, Red Bull, Lufthansa, and more . HighRadius has been consistently recognized as a market leader by Gartner, IDC, and Forrester. Job Summary : Functional Support Consultant will be responsible for providing support to our high-end, robust and scalable SaaS products. He/She plays a significant role as an extension of our internal teams, the ultimate HighRadian ambassador who delivers continuous support from the advent of the conflict to the time it gets resolved. S/he should be keen to learn about our complex software products and have a people-first mentality. If you are ready to leverage your grit, creativity and bit of wit and humor to experience an awesome company culture - then you should be a HighRadian! Responsibilities : Responsible for providing product support to users of the Highradius applications. Own customer reported issues and drive them to resolution meeting the SLAs Provide a delightful customer experience by partnering with internal and external stake holders Supports and contributes to the growth of best practices for delivery of HighRadius Support services Understand HighRadius application troubleshooting practices to ensure successful resolution of the issues. Have the will to learn and understand our products and their features to support and educate clients Follow the Quality and Process compliance to do the right thing for customers and the organization Dynamically prioritize tickets and multi-task when needed To be a team player who can w

Other₹10–20 LPAPosted 18 days ago

Senior Manager, Paid Acquisition

Apollo.io

Remote, United States

Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. Your Role Mission As the Senior Manager of Paid Acquisition, you will own Apollo.io's performance marketing engine across all paid channels. You will lead a team of highly proficient channel specialists, driving scalable, efficient growth through Paid Search, Paid Social, Connected TV, Audio, OOH, and emerging channels. You'll operate as both strategic architect and hands-on operator, setting the vision for how paid acquisition fuels Apollo's growth while staying close enough to the data to drive results directly. You'll be a key voice in our growth strategy and a culture-builder who raises the bar for the team around you. Responsibilities Lead and develop a high-performing team of paid channel specialists across Paid Search (Google, Bing), Paid Social (Meta, LinkedIn, Reddit), TV, Audio, OOH, and adjacent channels. Manage an 8-figure annual budget with a relentless focus on efficiency, incrementality, and pipeline contribution. Build and evolve Apollo's full measurement and attribution framework, including pixel conf

Other₹10–20 LPAPosted 19 days ago

Deal Desk Analyst

Apollo.io

Remote, United States

Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. What You'll Do Key Outcomes: Success in this role will be measured by your ability to: Own day-to-day deal support and use it to raise the floor. Review in-flight order forms for non-standard terms and route exceptions before they hit Legal or provisioning. Beyond the throughput, you’ll help guide quality standards, exception taxonomy, and intake criteria to build from patterns and create cleaner systems and processes over time. Turn post-close opportunity review into a systemic feedback loop. Audit closed-won deals for accuracy between Salesforce and contract data, and surface reconciliation gaps before they hit billing or provisioning. Use those findings to diagnose root causes — whether that's a SFDC field mapping issue, an Ironclad template gap, or a rep behavior — and drive the fixes upstream so the same error doesn't recur. Build and own the Deal Desk operating system. Design and maintain the runbooks, approval matrices, intake workflows, and deal-type documentation that let the team scale. The goal is a Deal Desk

Other₹10–20 LPAPosted 19 days ago

Researcher

Apollo.io

Remote, United States

Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. Your Role Mission At Apollo.io, we believe that our customers are our greatest advocates and inspiration, and we strive to humanize and build empathetically for their needs. As we scale our product, we are prioritizing improving ease of use, delightfulness, and overall user experience dimensions, and we're looking for a Researcher to play a key role in the upcoming phases of our journey. As a Researcher , you will be integral to driving forward our customer-centric vision—partnering with stakeholders to run critical research projects while helping to grow our research team alongside our Product Design orgs. We're looking for someone who is both genuinely interested in has the skills to take on ownership of complex projects within a hyper-growth company: a creative thinker who can trailblaze new approaches to interpreting data and drive meaningful impacts to our product company strategy. Responsibilities: Conduct In-depth, Agile Research: Execute user research activities, including but not limited to foundational

Other₹10–20 LPAPosted 19 days ago

Senior Business Systems Analyst II

Apollo.io

Remote, United States

Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. As a Senior Business Systems Analyst, GTM, you will partner closely with Marketing, Sales, Customer Success, and Revenue Operations to help Apollo's revenue teams move faster and smarter through aligned processes, scalable systems, and actionable data. You will own Salesforce architecture and process design across the GTM funnel, and act as the systems SME for the business functions you support. This role sits within the GTM Business Systems team and is focused on turning business problems into elegant, durable system solutions. You will work across GTM, R D, and IT to govern a multi-instance Salesforce environment, support the next-generation quote-to-cash build ahead of Apollo's pre-IPO scale, and contribute to a growing portfolio of AI-driven GTM builds. This is a strong fit for an analyst who wants to own architecture decisions rather than execute against a spec, and who enjoys operating as the connective tissue between business stakeholders and technical delivery. What You'll Do Key Outcomes: Success in this role w

Other₹10–20 LPAPosted 19 days ago

Executive - IT Support

Zeta

Bangalore - WF

About Zeta Build the future of banking Zeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences. Our impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in 2025. Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including: Tachyon, our cloud-native banking stack built for population-scale systems

Other₹12–23 LPAPosted 19 days ago

Fraud Specialist 1

Twilio

Remote - Estonia

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Fraud Operations Specialist. About the job This position is needed to help combat fraud and abuse on our communications platform. We are looking for a curious, analytical and quick thinking individual to join our global Fraud Operations team. This is a full time role, located in Estonia. In this role, you will utilize a variety of tools to prevent, respond and mitigate instances of fraud and abuse across all of our products, protecting our customers and our platform. Responsibilities In this role, you’ll: Investigate cases quickly and efficiently, perform analysis of non compliant traffic to understand bad actor behavior and demonstrate willingness to learn and become a subject matter expert in fraud investigations Protect Twilio customers and consumers through ongoing identification of bad actors, fraudulent activity and evolving tactics - taking action daily to stop bad actors/ activity while minimizing false positives Identify trends, root cause g

Other₹15–30 LPAPosted 19 days ago

Senior Associate, Digital Assets

Tower Research Capital

Gurgaon

Tower Research Capital is a leading quantitative trading firm founded in 1998. Tower has built its business on a high-performance platform and independent trading teams. We have a 25+ year track record of innovation and a reputation for discovering unique market opportunities. Tower is home to some of the world’s best systematic trading and engineering talent. We empower portfolio managers to build their teams and strategies independently while providing the economies of scale that come from a large, global organization. Engineers thrive at Tower while developing electronic trading infrastructure at a world class level. Our engineers solve challenging problems in the realms of low-latency programming, FPGA technology, hardware acceleration and machine learning. Our ongoing investment in top engineering talent and technology ensures our platform remains unmatched in terms of functionality, scalability and performance. At Tower, every employee plays a role in our success. Our Business Support teams are essential to building and maintaining the platform that powers everything we do — combining market access, data, compute, and research infrastructure with risk management, compliance, and a full suite of business services. Our Business Support teams enable our trading and engineering teams to perform at their best. At Tower, employees will find a stimulating, results-oriented environment where highly intelligent and motivated colleagues inspire each other to reach their greatest potential. Responsibilities : Supporting day-to-day trading operations across multiple markets, venues, and counterparties, including account onboarding, KYC, account maintenance, and operational setup with external counterparties. Analyzing daily trade, position, cash, and transaction reconciliations, investigating breaks and driving timely resolution while maintaining accurate books and records. Coordinating cash, collateral, and asset movements across venues and banking partners, and ensuring

Other₹20–40 LPAPosted 19 days ago

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