Consultant - Learning & Development

As a Full-Time L&D Consultant – Category Management, you will serve as an embedded capability specialist and instructional architect within the Instamart business unit. You will work side-by-side with Category Directors, VPs, and HR Business Partners (HRBPs) to translate business strategies into actionable, high-impact learning frameworks. Your principal mission is to drastically reduce Time-to-Productivity (TTP) for new hires across Category Manager (CM), Associate Category Manager (ACM), and Buyer roles, while continuously upskilling existing teams on complex commercial topics such as Joint Business Planning (JBP), contribution margin enhancement, stockout mitigation, and tail-end assortment rationalization. Detailed Responsibilities & Key Deliverables 1. Strategic Training Needs Analysis (TNA) & Competency Mapping Partner directly with Category VPs, Senior Category Managers, and HR leadership to map operational skill gaps across distinct verticals (Fresh Produce, FMCG, Non-Food, Electronics, and Seasonal Categories). Conduct ongoing job-task and competency gap analyses to establish clear proficiency standards for Category Leads, CMs, ACMs, and Category Support Associates. Align training objectives directly with key business outcome metrics including Gross Merchandise Value (GMV), Contribution Margin, Inventory Turnover Ratio, Fill Rates, and Shrinkage/Wastage metrics. 2. Curriculum Architecture & Functional Playbook Development Design, build, and continuously refine functional learning playbooks, interactive micro-learning modules, digital reference guides, and real-world case simulations tailored for rapid execution. Develop comprehensive training tracks covering core quick-commerce capabilities: P&L & Commercial Management: Unit economics, gross margin optimization, contribution margin calculation, pricing strategies, markdown mechanics, and promotion ROI analysis. Supply Chain & Inventory Dynamics: Dark store fill rates, out-of-stock (OOS) reduction, safety st