Senior IT Systems Engineer

About Hex Hex is growing our team of builders on a mission to make everyone a data person. Our platform solves key pain points with today’s data and analytics tooling, and empowers anyone to explore data using natural language, with or without code, on trusted context. Thousands of customers like Ramp , Figma , Stubhub , Anthropic, and Gamma love Hex for our beautiful UI, agentic superpowers, and boundless flexibility. Hex has raised over $100M from leading investors like Sequoia, a16z, Snowflake and Amplify. With office hubs in San Francisco and New York, as well as remote team members throughout the US and UK, we’re a high-agency team that ships fast and has fun doing it. Check out our Intro to Hex video and employee handbook to learn more about what it’s like to work at Hex. About the role We are looking for a highly technical, hands-on Senior IT Systems Engineer to help build and operate the systems that enable Hex employees to do their best work. IT at Hex spans far more than traditional helpdesk. This role will own critical parts of our employee technology environment, including identity and access, endpoint management, SaaS administration, onboarding and offboarding, office technology, asset management, and the automation that connects these systems together. As Hex grows, our goal is to build an IT organization that is exceptionally reliable, secure, and easy to interact with. Employees should be able to get the tools and access they need quickly, common workflows should happen automatically, and our systems should be designed so that we can scale without simply adding more manual work. You will be a senior technical owner within IT and work closely with Security, People, Finance, Engineering, and external partners. You’ll help set the technical direction for IT with the CISO while remaining deeply hands-on: designing systems, implementing automation, debugging difficult problems, improving existing infrastructure, and stepping in when something important ne