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SideVerified

Technical Support Representative - Tier 2

Salary
₹10–20 LPA
Location
Hyderabad, India
Level
Mid
Experience
Intermediate · 3+ years
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About the company & role

3+ years technical support experience, B2B SaaS preferred; experience with SAML 2.0, OAuth, OIDC, Google Workspace, Microsoft 365, Slack, Zendesk, Jira; strong troubleshooting and communication skills; willingness to work rotational shifts.