Senior Account Manager

Role Summary - The role holder is expected to onboard and build relationships with 70-80 partner accounts in the given territory to grow the Dine-out business and service offerings and generate 40-60 lacs Gross Merchandise Value (GMV) per month. The exact number of partners and revenue targets will be based on the India 1 and India 2 markets and specific geographies assigned.   Responsibilities - Account & Partner Relationship Management ● Onboard new accounts by explaining the requirements to the partners and co-ordinating with internal stakeholders ● Meet the existing partners periodically and ensure Rest Display Page(RDP) content is correct and image coverage is high ● Make persuasive presentations on the benefits and goodness of Dine Out plans & promotions for month on month growth and ensure partners invest consistently. ● Execute growth forward activities such as offer alignments, marketing operations alignments etc. to ensure go live on events and activities as planned. ● Resolve issues such as 'diner denied payout' and ensure seamless transactions for customers and partners at the restaurants ● Prepare the growth plans for each of the accounts being managed and gather competitor action insights. Data Interpretation & Business Performance Management: ● Filter relevant data from the Restaurant facing dashboard and explain the key performance metrics to the partner ● Seek necessary support or actions from the partner to ensure the right RDP view to enable conversions and grow the business. ● Stay updated on the partner's investment in competition. ● Ensure partner investments are equal or higher than competition with respect to discounts, commission and advertisements by highlighting relevant inferences from dashboard. Interaction with Stakeholders: ● Interact with partner support (discount change, Restaurant Display page etc.), sales operations (competition comparison data, or any ongoing festival data etc.) and finance team ( reconciliation of payouts, q