Principal Engineer (L5)

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as our next Principal engineer (L5) on Twilio’s Segment, Data Pipelines team. About the job As a Principal Engineer on the Twilio Segment Data platform/pipelines team, you won’t just design systems—you will be the design anchor for data platforms that processes hundreds of thousands of data points per second. We are looking for a visionary, deeply inquisitive engineer who has built 0-1 architectures, scaled them to global proportions, and collected the battle scars that come from pushing cloud-native systems to their absolute limits. You will guide our engineering organization through complex distributed design choices, ensuring reliability, performance, and cost-efficiency while querying petabytes of data for the world's leading Customer Data Platform (CDP). If you are naturally curious, obsessed with knowing exactly how systems break under intense load, and eager to pioneer the integration of AI into real-world data processing, this is your ultimate playground. Res