Etraveli GroupVerified
Team Lead-Refunds
- Location
- Mumbai, Maharashtra, India
- Level
- Senior
- Experience
- Not specified · 2+ years
Verified direct application link, checked by Astra
About the company & role
Minimum 2 years team handling experience; hands-on GDS tools (Amadeus, Sabre); proficiency in refunds GDS & BSP; deep knowledge of voluntary/involuntary refund processes; English communication; experience with KPIs, data analysis, and reporting; comfortable with rotational shifts including nights; experience letters from last 2 companies mandatory.