Etraveli GroupVerified
Team Lead - WFM
- Location
- Pune, Maharashtra, India
- Level
- Senior
- Experience
- Not specified · 2+ years
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About the company & role
2+ years WFM experience with real-time management and scheduling, 1+ year team handling, strong WFM tools (Genesys, IEX, Verint, NICE, Aspect), Excel proficiency, flexible shifts and weekends.