Risk Operations Transformation Lead

Join the Tilt team At Tilt, we see a side of people that traditional lenders miss. Our mobile-first products and machine learning-powered credit models look beyond credit scores, using over 250 real-time financial signals to recognize real potential. With millions of customers worldwide , we're not just changing how people access financial products — we're creating a new credit system that backs the working, whatever they're working toward. The opportunity: Risk Operations Transformation Lead Tilt is hiring a Risk Operations Transformation Lead to help Risk Operations scale through better processes, tooling, analytics, partner delivery and automation. This is a hands-on, execution-oriented role where you will lead changes from problem definition through implementation and measurement, including: redesigning operational processes, improving internal tooling, transitioning appropriate work to external partners or automation, establishing operating metrics, and ensuring teams are ready when policies, products or systems change. This is not a traditional project coordination or PMO role. You'll own a portfolio of programs and be accountable for measurable improvements, working closely with Risk Operations, Fraud Strategy, Compliance, Product, Engineering, Data, Shared Services and Vendor Management. Tilt is a remote-first company that fosters connectivity through regular offsites. Travel for company offsites is required at least twice per year. How you’ll make an impact Serve as the Risk Operations business owner for AI Enabled Operations, prioritizing automation opportunities by volume, complexity, customer impact and operational risk Define the requirements, decision logic, controls and success measures for Risk automation, and partner with Product and Engineering through design, testing and launch Monitor automation after launch (adoption, accuracy, quality, risk outcomes and savings) and lead improvements when results fall short Lead transformation programs that sim